Location:
Cardiff
About Us:
We are more than just a creative, media planning, and buying agency. We are the architects of a new era in advertising, where data is not just a tool but the cornerstone of our revolutionary approach. Our mission is to redefine how brands connect with their audiences, transforming the ordinary into the extraordinary.
We believe that a deep understanding of the audience is the heart of every successful campaign. By delving into the intricacies of lifestyles, attitudes, beliefs, and motivations, we craft strategies that resonate on a personal level. This approach ensures that every campaign we execute is not just personalised but is a true reflection of the audience’s aspirations and desires.
Our agency stands at the convergence of creative excellence and data-driven precision. We don’t just plan and buy media; we orchestrate symphonies of engaging, impactful narratives that captivate audiences. Our campaigns are meticulously tailored, combining artistic ingenuity with analytical insights to hit the mark every time.
Our commitment goes beyond mere understanding; we immerse ourselves in our client’s worlds. We ensure that their messages don’t just reach people but speak to them, resonate with them, and inspire them. At Rebel Lion Advertising, we don’t just make ads; we create connections, evoke emotions, and build legacies.
Job Overview:
We are seeking an exceptional Client Account Manager to ensure our campaigns are conducted with the highest efficiency and effectiveness. This role demands a high degree of organisation, superb communication skills, and the capability to manage multiple projects concurrently. The successful candidate will be pivotal in successfully delivering projects, maintaining client satisfaction, and contributing to driving Rebel Lion Advertising towards excellence.
Key Responsibilities:
Client Account Management Execution:
- Lead and supervise various projects from concept to completion.
- Ensure projects align with objectives, creating and implementing strategies for success.
- Guarantee timely delivery of projects, maintaining budget discipline and exceeding performance standards.
- Utilise project management systems, including HubSpot & Trello, ensuring consistent and accurate updates to maintain data, updates, and task logs.
- Continually monitor, assess, and refine projects to improve outcomes and effectiveness.
Client Relationship Management:
- Cultivate and sustain robust, enduring partnerships with clients.
- Consistently update internal stakeholders and clients on project status and developments.
- Identify opportunities for additional business within existing accounts, working closely with the sales team.
Communication and Coordination:
- Maintain high levels of communication with both clients and internal teams.
- Coordinate effectively between different departments to ensure seamless project execution.
- Address and resolve any issues or concerns that arise during the project lifecycle.
Organisational Excellence:
- Exhibit exceptional organisational skills, managing multiple projects without compromising quality or efficiency.
- Implement best practices in project management, ensuring consistent success and client satisfaction.
Industry Knowledge and Adaptation:
- Stay abreast of industry tools and developments, adapting project management strategies accordingly.
- Ensure Rebel Lion remains at the forefront of effective Client Account Management practices.
Qualifications and Skills:
- Proven experience in Client Account Management
- Excellent organisational and multitasking abilities.
- Strong communication and interpersonal skills.
- Proficiency in project management tools such as HubSpot and Trello.
- Ability to work under pressure and meet tight deadlines.
- A minimum of 4 years of agency experience in a Client Account Manager/Executive role.
What We Offer:
- 25 Days Holiday: Enjoy a generous amount of time off to relax, recharge, and find inspiration for your next big idea.
- £100 Birthday Voucher: Celebrate your special day with a £100 voucher to treat yourself, courtesy of us.
- Monthly Haircut: Stay sharp and stylish with a monthly haircut, on us.
- Monthly Massage: Unwind and de-stress with a monthly massage to keep you feeling your best.
- Chartered Institute of Marketing Membership: Gain access to resources, training, and networking opportunities with a membership to the Chartered Institute of Marketing.
- AXA Private Medical Healthcare: Rest easy knowing you’re covered with AXA Private Medical Healthcare, ensuring you have access to top-quality medical care.
Apply Now:
If you’re ready to take the next step in your career, we’d love to hear from you! Please submit your CV, portfolio, and a brief cover letter outlining why you’re the perfect fit for this role.
Rebel Lion is committed to diversity and inclusion. We welcome applicants from all backgrounds and with all different experiences to join our team and help us continue to disrupt the media industry.
